covid19 updates

what steps have we taken to keep our customers safe?

covid19 updates

We are excited to welcome our customers back. As we reopen, many changes have been made based on the guidance from CDC (Centers for Disease Control) and Pennsylvania Department of Health. It is our top priority to protect the well-being of our valued customers.

While things will be different, we are dedicated to offering our customers a safe and relaxing experience. For the foreseeable future, many actions are being implemented to protect the well-being of our valued customers. We are confident that you will feel right at home in our office as you come for your appointments.

Please refer the links below for some useful resources related to COVID19 from CDC and Pennsylvania Department of Health.

covid19 updates

safety measures

Our office follows rigorous infection control procedures to maintain the safety of our customers and staff alike. While continuing to meet the traditional CDC and Pennsylvania Department of Health infection control requirements, we will also be implementing additional protocols.

air filter replacement & hvac system cleaning

Increased the frequency of air filter replacement and HVAC system cleaning to maximize fresh air exchange.

air purification system installation

Installed Air Scrubber by Aerus in our HVAC system to remove surface and airborne contaminants including VOCs, odors, dust, pet dander, and other allergens.

SANITATION PRODUCTS at reception & workstations

Equipped reception areas and workstations with proper sanitation products, including hand sanitizer, sanitizing wipes, and disinfectant cleaners.

disinfection of commonly used surfaces

Frequently disinfect commonly used surfaces such as credit card terminals, counters, waiting area, door handles, light switches, phones, restrooms, and handwashing facilities.

disinfection of workstations

Routinely wipe down workstations before and after each customer appointment. Thoroughly clean and disinfect the station counters, rolling carts, drawers, hand mirrors, and other products.

enhanced ppe for staff

Enhanced PPE for our staff while performing services.

customer arrival process

Our office follows rigorous infection control procedures to maintain the safety of our customers and staff alike. While continuing to meet the traditional CDC and Pennsylvania Department of Health infection control requirements, we will also be implementing additional protocols listed below. We believe implementing these new procedures will allow our customers to feel comfortable, safe, and welcome in returning to our Spa.

temperature check

We will screen all customers upon arrival. Aroma Spa and Brows have the right to cancel or reschedule an appointment if a customer’s temperature is 100.3 °F or higher and/or if they have any signs of illness (such as coughing, sneezing, etc.).

face mask

We will require all customers to bring and use face coverings upon arrival. When necessary for a service, we will advise the customer to remove the face covering.

social distancing

We will limit the occupancy at the salon. Therefore, we are encouraging customers not to bring additional guests with them. This will allow us to practice social distancing and avoid a crowd.

hand sanitizers

Hand sanitizer dispensers will be placed at all entrances and contact surface areas throughout the spa. We encourage customers to use the sanitizer regularly and maintain a 6ft distance from other customers.

contactless payment

We encourage customers to pay via a contactless payment system (Apple Pay, Samsung Pay etc.) or credit/debit card. However, if an electronic or card payment is not possible, we will allow a cash payment, preferred if exact cash payment is given.

Any questions or concerns?

We encourage our customers to reach out to us if you have any questions or concerns regarding COVID19 protocols. We are here to answer any questions you may have.